A coach is not someone who provides the answers. A coach asks the right questions to enable their client to explore all the options, develop solutions and set progressive goals.  A coach supports, probes, challenges and stretches their client towards overcoming obstacles and achieving success.

What we do

Within each tailored programme, Hanover coaches use a variety of tools and techniques to:

Rapidly develop an open, professional relationship with the client.

Understand the client’s experience of the world through non-judgemental questioning and listening.

Encourage self-discovery and awareness by exploring where the client is now and where they want to be in the future.

Draw out the client’s own resources and creativity to address issues and explore options.

Work with the client’s own agenda and the solutions and goals they choose for themselves.

Focus on the client's limiting beliefs, negative assumptions or unrealistic expectations and help them towards exploring other possibilities for their lives.

	The difference is that Hanover coaches work with such precision.  They never let their student clients down. Head of Year, London Secondary School Both pupils and teaching staff have noticed an impact; better behaviour, better problem solving skills, being constructively assertive, greater self-esteem. The Compton School Technology College

	Demonstrable outcomes from Hanover coaching include: Personal Development – of behaviour, demeanour, responsibility, communication and self-belief Personal Strategy – for lessons, careers, projects, time-management and work/life balance Personal Motivation – towards realistic, informed choices for life and career

What we don’t do

The term ‘coaching’ can sometime be confused with other activities, so here, for clarity, is what Hanover coaching is not:

We do NOT do mentoring – a mentor usually provides advice, often from a position of experience in a particular field.  However, Hanover coaches seek to develop the confidence of students by drawing out their own ideas and solutions.

We do NOT teach – instead we enable young people to explore for themselves how best to succeed, an approach that is proven to have far more lasting benefit than receiving advice.

We do NOT provide counselling – however our coaches are trained to spot when counselling seems appropriate and make appropriate referrals.

We do NOT run employee development schemes – sadly the aim of some young people’s programmes is really to develop the people-management skills of the company employees working with them.

We are NOT a profit-making company – we put 100% of our income into our work with young people.  We are a registered charity, so don’t have share-holders – results for young people are our raison d’etre.

	I’d done some Mentoring before but I didn’t find it suited me – it was rather telling me what to do.  But with Hanover I was learning a process to set goals and see what had to be done to get there.

Confidentiality
One of the keys to the success of our programmes is that it provides young people with an adult to explore themselves and their hopes and fears that is totally safe.  Parents, teachers or other adults in authority are simply not able to do this in the same way and as a result the young people feel able open up far more, and faster, and therefore make far greater progress. For many it will be the first time they have had the individual, non-judgemental attention of an adult. We do not (within the confines of the law) report back to the school or parents.